A colour name is a useful reference within a brand, but it is not a promise that another brand uses the same shade. Screen settings, lighting, styling and photography can change the impression of a product. Treat an online image as a starting point for comparison and request a clearer reference when the match matters.
Keep the brand's exact colour identifier
Save the item name and the full colour code or option label together. If a photograph shows a rooted, highlighted or ombre style, ask which option corresponds to that image. Confirm whether a selection changes the root, the ends, the overall shade or more than one part of the design.
Do not replace an unfamiliar code with a guessed plain-language colour. Keep the original identifier in the quotation and add your description separately. That makes it easier to resolve a mismatch between a saved photograph, an option menu and the supplier's stock record.
Request comparable views
Ask for front, side and back views of the same model and colour. A close photograph of the roots and ends can be more useful than a promotional collage. For blending with leave-out or existing extensions, describe which part needs to match and ask what comparison materials the seller can provide.
If you send your own photograph, explain the lighting and avoid relying on a heavy visual filter. Photographs still cannot eliminate every difference between screens or replace inspection of the physical item. Ask whether an appropriate colour reference or sample can be supplied and what its terms are.
Confirm colour-specific price and availability
The opening price may apply to only one option. Check the selected colour with the chosen length, cap and construction. Ask whether the item is ready to dispatch or made to order, and retain the written answer with the quotation.
Inspect before altering
Read the seller's inspection conditions before washing, cutting or applying any colour treatment. Check the delivered identifier and compare the item under consistent lighting. Follow the product's specific care instructions; do not assume that a human-hair label permits every colour process.
Lanay's images are local copies of source catalog photographs, optimised for browsing. They support product discovery and specification comparison. A final colour decision should use the exact option and supplier confirmation rather than a general thumbnail alone.
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